Frequently Asked Questions
Are Fusion services covered by health insurance plans?
Our services are covered by most Extended Health Benefit Plans. To be sure, you should contact your extended Health care benefits provider.
Do you issue insurance receipts?
Yes, we provide you with a receipt to submit to your insurance company after your treatment.
What methods of payment are available?
Cash, Debit, Visa, Mastercard
Is your clinic different from a spa?
Fusion is a health care facility, not a spa.
Do I need a doctor’s referral to use your services?
No. You can phone or drop in to make an appointment yourself. However, some insurance companies require a Doctors note in order to cover services at the clinic.
Can I discuss an ailment or treatment with you, over the phone?
Yes, we can discuss your ailment and suggest services that may be of help to you.
I feel uncomfortable with a male/female therapist; Do I have the option of choosing which I prefer?
Yes you do. We have both male and female therapists. Just try to let us know your preference in advance and we’ll do our best to accommodate your request.
Do I disrobe to have a massage?
Only the part of your body that is being worked on needs to be exposed.
Do you handle MVA and WSIB claims?
Yes we do. Our clinic is very efficient with such claims and has built strong relationships with insurance companies to ensure you receive the benefits you deserve.
How is Infra Red Sauna different from a regular sauna?
Far Infrared Sauna penetrates the body’s surface with Infrared energy by about 1.5 inches deep. It raises the body’s core temperature causing a “super-healing” effect in tissue while detoxifying the body of heavy metals and environmental pollutants. The extreme heat of a regular sauna can disrupt the body’s temperature regulating mechanisms and cause harm.
I find traditional saunas too hot, is Infrared any different?
Infrared sauna is completely different. It operates effectively at comfortable temperatures that range from 110-125 degrees Fahrenheit .
Traditional sauna temperatures can reach extremes of 190-210 degrees Fahrenheit, which can be unbearable for many.
Do I need to bring anything to use the Infrared sauna?
No you don’t need to bring anything. Towels and water are supplied.
Is your clinic wheelchair accessible?
Yes, and there is free parking right at our front door.
NATUROPATHIC MEDICINE FAQ’s…
What types of therapies do Naturopathic Doctors use?
Naturopathic medicine is the art and science of disease diagnosis, treatment and prevention using natural therapies including: Botanical medicine, Clinical Nutrition, Hydrotherapy, Homeopathy, Naturopathic Manipulation, Traditional Chinese Medicine / Acupuncture, and Lifestyle Counselling.
What types of conditions do Naturopaths treat?
NDs are primary health care practitioners which means that they can treat the same conditions as a family doctor, including both acute concerns and chronic health conditions. In the event that an ND is unable to treat your condition, they will refer appropriately.
How long are Naturopathic appointments?
The first appointment with a Naturopathic Doctor is about 1.5 hours and subsequent appointments rang e from 15 to 60 minutes, depending on your specific health concerns.
What should I expect during my first visit with a Naturopath?
Typically during the initial visit your Naturopathic Doctor will take a detailed history of your current and past health concerns, conduct a physical exam and use information from laboratory tests to make an assessment and diagnosis. With the patient’s input, a personalized treatment plan will be proposed to help facilitate achieving their health goals.
How often should I see my Naturopath?
This depends on your specific case. Visits can be scheduled weekly for a certain time period, every two weeks, or as little as once per month.
Will insurance cover my treatments?
Many extended health care packages will cover the cost associated with most of our services. Check with your health insurance provider to see if you and your family are covered.